Upwork ($UPWK) is the world's largest freelancing website. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.
The Trust and Safety team is charged with making Upwork the safest place to get work done. We are looking for a quantitatively driven, detail focused and business-savvy person to craft and execute our Identity policy and design our operational processes. You’ll play a meaningful role working with our Operations, Analytics, and Product to help us better understand who our customers are throughout their lifecycle on Upwork to improve marketplace dynamics, enhance trust, reduce fraud, and elevate the Upwork brand.