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Sales Manager, Business Development

Sales Manager, Business Development

Chicago | Illinois | United States

Upwork ($UPWK) is the world's largest On Demand Talent platform. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits. 

The Upwork Sales team brings our contingent staffing solutions to mid-market and large enterprises. Many leading analysts predict that 50% of the workforce will be freelancing by 2020. As a result, more companies are moving toward flexible workforce solutions and many are using online staffing platforms to embrace this shift. Today 30% of the Fortune 100 are already using Upwork to get more work done. We are looking for a Sales Manager, Business Development to join our Chicago team! This is a ground floor opportunity for a leader with a startup attitude who can roll up their sleeves, or an individual contributor who wants to move into leadership to build our teams and grow the business.

Your responsibilities

  • Recruit, manage, and develop a team of Sales Development Representatives (supporting our Large Accounts team) and build a culture of continued success and goal achievement through talent management, coaching, and training.
  • Develop plans and strategies for converting inbound activity into revenue or identifying Enterprise opportunities within team’s book of businesses to achieve the company’s sales goals.
  • Create a detailed, accurate, and predictable SDR pipeline & forecast.
  • Monitor and report on quota attainment on a weekly, monthly, quarterly, and annual basis.
  • Provide consistent and constructive feedback to your team with the ultimate goal of readying them for future promotions into sales roles.

What it takes to catch our eye

  • You are an individual contributor who has a track record of success and quota achievement in sales or staffing.
  • You have the drive, organizational, and interpersonal skills to lead a group of sales reps that make a high volume of daily outbound calls and emails to multiple audiences for multiple product lines and multiple campaigns.
  • You are an excellent communicator. You are strategic with a creative mindset. You are both competitive and collaborative.
  • You have a basic understanding of two-sided marketplaces and Enterprise SaaS products.

How to really knock our socks off

  • You have experience with building and optimizing scalable sales processes.
  • You have coached and mentored sales people through top of funnel outbound activity.
  • You have worked in a “land and expand” sales environment.
  • You have at least 1 year of experience leading and developing a team of SDRs.
  • You are proficient with CRM & prospecting tools, e.g. SFDC, Salesloft, Zoominfo, LinkedIn Sales Navigator.
  • You have knowledge of the Upwork platform.

Come change how the world works.
 
At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesday's, daily breakfast and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.
 
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 

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