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Principal Program Manager - Product and Engineering

Principal Program Manager - Product and Engineering

Santa Clara | California | United States

Upwork ($UPWK) is the world's largest freelancing website. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits. 

As the Product and Engineering Program Manager, you will help strategically drive the team’s roadmaps and key initiatives. By owning these workstreams, you will help shape the way we collaborate and work. This role will improve the team’s overall culture and day-to-day work, with an opportunity for great influence and leadership. People will look to you for mentorship and direction on how to operate successfully, efficiently, and strategically.

Your Responsibilities:

  • Coordinate Product and Engineering budget, team reporting, and auditing of resources and tools used by both teams
  • Collaborate with SVPs and VPs to communicate and track key company health metrics
  • Support in researching venues, budgeting, and leading team meetups
  • Handling and tracking headcount for hiring (both for full-time and freelance employees)
  • Identify and address problems and solutions for the teams from the operating structure to hiring and beyond
  • Running prioritization and scheduling of key Product and Engineering initiatives

What it takes to catch our eye:

  • 5+ years experience handling large teams budget and spend allocations
  • In depth experience with capacity planning for both Product and Engineering organizations 
  • Experience with large program administration, including experience working with distributed teams
  • A high level of business insight and enthusiastic professional communication style
  • Strategic and creative thinking enables you to understand the Product and Engineering teams and how they function / how to continuously improve day-to-day processes

How to really knock our socks off:

  • Being an inspired teammate that motivates others
  • Validated program management, project management and/or operational expertise with advanced knowledge of the Upwork platform
  • You are a wizard working with project and financial management systems: Adaptive Planning, Excel, Microsoft Project, etc
  • Did we mention that we’re looking for a people person? You are able to work cross functionally with internal teams and externally with clients
Come change how the world works.
 
At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesday's, daily breakfast and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.
 
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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