Chicago | Illinois | United States
Upwork ($UPWK) is the world's largest freelancing website. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.
The Upwork Corp IT team is looking for an IT Support Specialist to be responsible for End-User and Audio Visual support. This person will assist with video conferences, internal IT requests, and own challenging projects. The ideal candidate will work well in a fast-paced environment with a high volume of on-going tasks and fast turn-around times. In this direct customer-facing role, top-notch customer service and communication skills are a must while using outstanding troubleshooting skills and logical thinking. The position will be based in Chicago, collaborating with remote IT Teams in our Santa Clara and San Francisco offices.
In this role, you will: