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Engineering Manager, Payments Compliance

Engineering Manager, Payments Compliance

Full-Time | San Francisco Bay Area | United States

Location: Santa Clara or San Francisco


Upwork ($UPWK) is the world's largest freelancing website. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits. 


The Payments Compliance team at Upwork oversees over $1 billion in payments and payouts per year in 180 countries. Our payment system is a strategic business differentiator and an essential part of our business.


We are looking for a collaborative, top-tier technical leader that will continue to evolve our payments compliance systems. The payments domain is highly demanding, and as a global service provider; we need to address a variety of legal, tax and governmental requirements that differ across regions and countries. Operating successfully worldwide requires that we address these requirements with high quality execution

Your Responsibilities:

  • You will be responsible for Hiring, mentoring and growing a team of top-notch globally distributed engineers
  • Drive on time delivery and execution of key projects while maintaining superior quality and high site uptime.
  • Work collaboratively with product and business counterparts and define the teams’ goals and roadmaps.
  • Continually modernize and improve the technical stack.

What it takes to catch our eye:

  • 5+ of building and managing high-performing distributed engineering teams.
  • 10+ years of development experience.
  • The technical ability and inclination to dive in and understand the engineering work done by the team.

How to really knock our socks off:

  • You're an expert in the development of scalable, well-tuned, and highly available solutions.
  • You were employed by both start-ups as well as at least one job at a recognizable consumer Internet company.
  • You have a strong focus on the customer as well as the business, coupled with an ability to learn, respond to feedback and grow. We’re looking for people who thrive on learning new technologies and don’t believe in one-size-fits-all solutions.
  • You have strong communication as well as interpersonal skills. Our teams are widely distributed, and you'll need to interact with technical team members across different cultures and time zones.

Come change how the world works.


At Upwork you’ll help shape the future of work. From our offices in San Francisco, Mountain View and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesday's, daily breakfast and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.


Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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