Our vision for diversity, inclusion and belonging is dignity, purpose, community and fairness at the center of every working moment.
I knew I belonged when I interviewed with my future manager and felt more seen in the workplace than I have in any previous time in my career. I knew that Upwork was different, and would value me for my individual strengths, rather than looking to constrain my contributions to a specific role or title.
Since joining the company I've felt this each and every day, and couldn't be more grateful to be part of this truly special company.
Upwork Team Member
Diversity, Inclusion and Belonging (DIBs) is Who Upwork is and What We Do.
Diversity, inclusion and belonging (DIBs) is who Upwork is and we what we do.
We can't fulfill our company mission to create economic opportunities so people have better lives without a dedicated strategic investment in diversity, inclusion and belonging, both within our corporate teams, and on the Upwork platform.
In addition, our investment in diversity, inclusion and belonging is:
- excellent for business by helping us meet customer's unmet needs and attract top talent who's aligned with our values
- game-changing for groups and teams by driving more creativity, innovation and commitment
- bar raising for individuals by enabling deeper, more robust decision-making and relationships
We Take a Systems-Based Approach
Keys to Catalyze Sustainable Institutional Change
These three considerations will catalyze sustainable institutional change in our organization.
We approach the work on our inclusion strategy as specific, not singular
We resist the urge to recycle popular practices
We balance impact with practicality
To learn more, visit our DIBs Approach page.
Erin L. Thomas, PhD (She/Her)
Head of Diversity, Inclusion, Belonging and Access
Jacklyn Faith, MAIOP (She/Her)
Director of Diversity Change Management
Jesse Gutierrez, CDP, MLD, aPHR (He/Him)
Upwork Belonging Community Manager
Amy Smith, MBA, UXC (She/Her)
Inclusive Communications Lead
Maria Paz Salgado (She/Her)
Support and Guidance with Our Upwork Belonging Communities
Our Upwork Belonging Communities (UBCs) create spaces that center the professional needs and goals of team members who identify as LGBTQIA+, Black, Latinx, Pan-Asian, veterans, women, and caregivers. UBCs make it more possible for team members to find their unique fit within our One Upwork community without having to sacrifice meaningful aspects of their identities.
Each UBC has leaders and executive sponsors within the company and welcomes participation from all our offices and remote team members.
Additionally, all of our Upwork Belonging Communities have defined space and roles for allies!
Learn more by visiting our UBC pages below.
Upwork Belonging Communities were a huge key to maintaining my mental health in 2020—for addressing what was actually happening in the world, and giving us resources to take action and feel seen.
Upwork Team Member
Upwork's Diversity, Inclusion & Belonging Resource Center
As a company, we're working hard to drive systemic change toward a more inclusive workplace for our team members. But we know that the lessons we learn as we lead the way can generate an even greater impact globally when we open source our practices for clients and other businesses to follow. Visit our Resource Center to explore thought leadership you can apply to your organization.