Employee Resource Group (ERG) Manager

Remote

Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.


Upwork’s Office of Diversity, Inclusion & Belonging (DIBS) was established in December 2019 and is already recognized as a best in class thought leader. As the Employee Resource Group (ERG) Manager, your focus will center entirely on our ERGs as vehicles for our broader DIBS and talent strategies. You will equip our ERGs to create spaces that center the professional needs and goals of team members who identify as LGBTQIA+, Black, Latinx, Pan-Asian, veterans, women and caregivers. ERGs make it more possible for team members to find their unique fit within our One Upwork community without having to sacrifice meaningful aspects of their identities. This is the right time and right place to leave your stamp on a healthy and dynamic company culture that has all the right ingredients to transform the future of work!

This role is located remotely in one of our 14 nexus states or in our Chicago office.

 Your Responsibilities:

  • Evolve ERG strategy, roadmap and action plans
  • Identify opportunities to mechanize ERGs in how Upwork attracts, develops and retains talent
  • Devise swim lanes to coordinate execution
  • Educate stakeholders on ERG value, impact and responsibilities 
  • Design and execute on ERG impact measurement plan (surveys, engagement, qualitative)

What it takes to catch our eye:

  • Previous experience managing, training or coordinating ERGs 
  • Previous experience quantifying ERG impact
  • Previous experience with and a point of view about ERG frameworks/maturity models
#LI-BH1

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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